Question 1

Do I have to be present during the cleaning?

Accepted Answer

Nope! As long as we have water access for exterior windows and entry to the unit for interiors, we will be good to go!

Question 2

What forms of payment do you accept?

Accepted Answer

We take any and all forms of payment! Interac e-Transfer, debit/credit cards, cash and cheques.

Question 3

How do you price window cleaning (per pane, size of the pane or by square footage)?

Accepted Answer

Our pricing blends all the factors above. With years in the window cleaning industry, we've perfected a detailed quoting process that accounts for these—and more—for fair, accurate estimates every time.

Question 4

Can I get a free estimate or quote?

Accepted Answer

Yes you can! Find the FREE ESTIMATE button on the website and fill out the free quote form.

Question 5

How do you ensure safety when doing high up windows?

Accepted Answer

Safety First! We never use ladders for high windows. For high exterior windows, we use our 50 ft extended water fed pole attached to our DI tank so we can get at the toughest to reach windows. For high interior windows, we use extendable poles attached to our mops and squeegees.

Question 6

Do you move furniture and blinds, or should I prepare the area before you arrive?

Accepted Answer

As long as the house isn't cluttered with furniture, we can deal with anything that might be in our way. If there is an extremely fragile or special piece of furniture that we may have to move, please let us know before hand so we come prepared!

Question 7

Do you offer package deals or maintenance plans?

Accepted Answer

Yes we offer maintenance plans to help save you some money. After the initial cleaning, we will explain our maintenance pricing options.

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Frequently asked questions